Shipping Policy

  • We only ship within the US and Canada.
  • Please allow up to 3 business days for order processing prior to shipment. Orders placed after 12:00 PM MT will be processed starting the next business day. Shipping transit times apply after the order has been processed and shipped. Business days exclude weekends and holidays.

Shipping within the US

  • UPS is our preferred shipper though we offer FedEx and USPS Priority, too.
  • Alaska & Hawaii orders are limited to 2nd Day Air or USPS Priority Mail.
  • APO, FPO and PO Box addresses are limited to USPS Priority Mail.
  • We offer free Ground shipping on Retail orders over $99 to the conterminous United States (lower 48). Pro and EP orders are not eligible for free shipping.

Shipping to Canada

  • We do not ship between US and Canada.
  • Sales tax and duties (if applicable) will be paid for upon checkout, so no additional fees will be collected from you at the time of delivery.

Order Cancellations & Changes

  • Once an order has been submitted, it immediately enters our processing queue and cannot be canceled, modified, or edited.
  • We are also unable to offer retroactive refunds, price adjustments, or promotional discounts after an order has been submitted.
  • Any cancellation or change requests submitted after checkout will not alter the customer's responsibility for the original order charges.

FYI

  • We do not ship the first week of January, and holidays can be a bear depending on the day they fall on.
  • You can always check your order status by logging in to your account. See SIGN IN at the top of this page.
  • We will email you a shipping confirmation with tracking number when it leaves our dock so you can track your order to your doorstep.
  • Shipping fees are not refundable unless otherwise agreed upon or noted.
  • Weather, acts of God (or Goddesses), and 'unforeseen circumstances' may impact delivery time. While these are beyond our control, we'll apologize anyways.

Outside of the US and Canada

  • Visit the International SCARPA site to see the global collection.
  • Find your closest SCARPA supplier anywhere in the world.
  • Central and South American customers should contact us at Customer Service since we do service these regions from SCARPA North America, Inc. Extra time will be required to process properly. Customs duties and/or import taxes are NOT included in the published prices.